tk699's Privacy Policy

tk699 ("we", "our", or "platform") provides a reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") informs you — as our user — about what data we collect, how we use it, and how we keep it secure.

By using the tk699 website (https://tk699.lat) or registering for our services, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

We collect your information in several ways. Each type of information is described in detail below:

2.1 Information You Provide Directly

When you create an account on tk699, use our services, or contact our support team, we may collect the following information:

• Full name and date of birth (for identity verification)
• Email address and contact number
• Mobile banking numbers (bKash, Nagad, Rocket) and bank account details
• National ID number or passport number (for KYC verification)
• Address and nationality

2.2 Automatically Collected Information

Some information is collected automatically when you use our platform:

• IP address and device information (model, operating system, browser)
• Browsing activity and page visit history
• Gaming session data (game type, bet amount, win/loss history)
• Login time and session duration
• Transaction history and financial activity

2.3 Information Received from Third Parties

In some cases, we may also receive information about you from trusted third parties — such as identity verification services or fraud detection services. This information is collected solely to ensure the security and legitimacy of our services.

tk699 uses your information only for specific and legitimate purposes. Below is a list of how we use your data:

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To carry out the internationally recognised Know Your Customer (KYC) process, which helps prevent fraud and money laundering.
• Financial Transactions: To process deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To respond to your questions, complaints, and requests.
• Security: To detect and prevent unauthorised access, fraud, or suspicious activity.
• Bonuses & Promotions: To provide bonuses and promotional offers based on your eligibility.
• Responsible Gaming: To monitor gaming patterns and offer support if any signs of risk are identified.
• Legal Compliance: To comply with applicable laws and regulations.

tk699 places the highest priority on the security of your personal information. We have implemented the following technical and organisational measures:

• SSL/TLS Encryption: All data transfers on our website are protected by 256-bit SSL encryption.
• Secure Servers: Your information is stored on secure servers with modern firewalls and access controls.
• Staff Training: Only authorised staff can access your information, and they receive regular training on privacy practices.
• Regular Audits: Our system security is regularly tested and updated.
• Two-Factor Authentication: An additional verification layer is used for sensitive operations.

tk699 uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Essential for the site's basic functionality, login sessions, and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings (such as language preference).
• Analytics Cookies: Used to monitor site usage and improve the experience.

5.2 Cookie Controls

You can control or disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

tk699 does not sell your personal information. However, in specific circumstances we may share information with trusted third parties:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to process financial transactions.
• KYC Services: With authorised third-party verification agencies for identity verification.
• Technology Partners: For the technical operation of the site — but only under contractual confidentiality terms.
• Legal Authorities: When required by a valid legal order, court directive, or government investigation.
• Fraud Prevention: With agencies involved in preventing financial fraud or cybercrime, when necessary.

In all of the above cases, we ensure that third parties use your information only for the specified purpose and comply with appropriate privacy standards.

tk699's services are intended only for persons aged 21 and above. We do not knowingly collect personal information from any minor.

If you believe a minor is using our services, please inform us at [email protected]. We will take immediate action.

You have certain fundamental rights over your personal information. Each of these is described in detail below:

8.1 Right to Access Data

You may request a copy of the information we hold about you at any time. Send this request by email to [email protected].

8.2 Right to Correct Data

If any of your information is incorrect, you may request that it be corrected. Contact our support team with the accurate information.

8.3 Right to Delete Data

In certain circumstances you may request that your data be deleted. Please note that we may be required to retain some data due to legal obligations or legitimate business reasons.

8.4 Right to Object to Data Processing

You may object to the processing of your data for specific purposes, particularly for marketing. We always respect such requests.

8.5 Right to Lodge a Complaint

If you have any complaint regarding the protection of your data, you may contact us directly at [email protected].

tk699 retains your information only for as long as necessary. The data retention policy is as follows:

• Active Accounts: All relevant information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
• Financial Records: Financial transaction data may be retained for an extended period in accordance with legal obligations.
• Gaming Logs: Gaming logs are retained for a defined period for dispute resolution and regulatory compliance.

Once the defined period has passed, we securely delete your information or anonymise it in a way that makes it no longer possible to identify you.

tk699 may update this Privacy Policy from time to time due to business needs or legal changes. For any significant changes:

• The "Last Updated" date at the top of the Policy will be changed.
• For important changes, we will send a notice to your registered email address.
• Continuing to use the site after significant changes have been made means you have agreed to the new policy.

We encourage you to review this Policy periodically. The latest version will always be available at https://tk699.lat/privacy-policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 support — in Bengali and English

We will do our best to respond to your request as quickly as possible. For formal data protection requests, identity verification may be required.